Contact us
Live chat: use the floating chat bubble in the corner. Branch locator, call requests, and complaints are all simulated in this sandbox.
Log in to submit a support ticket, or browse the FAQ.
Frequently asked questions
How do I reset my password?
Use 'Forgot password' on the login page. In this sandbox no real email is sent.
What is the daily transfer limit?
Demo limit is ₦5,000,000/day across internal and wire transfers.
How long do international transfers take?
Simulated as pending compliance review; in production this is typically 1-5 business days.
How do I freeze my card?
Go to Cards, choose a card, and toggle 'Freeze card'.
How do I report fraud?
Open a support ticket below with the subject "Fraud report" and include the transaction reference.